US MONOPOLY NO GAME

For most consumer goods there are hundreds of companies fighting for business. They offer deals in order to get consumers to buy their products or switch to their service. So why is it when it comes to the things that are an absolute necessity, such as natural gas and electricity, we as consumers, have no choice? It's called a Monopoly.

I am not going to get into the gory details of the conversation I had, over the phone about a month ago, with an associate at NiCor Gas Company, but I will say it left a very bad taste in my mouth. It was a perfect example of why no one company should have control over a particular product.

If I buy a pair of jeans and the ass rips out the first day I wear them...I can take them back to the store and get my money back. If a cell phone representative treats me like dirt over the phone...I can switch to another carrier. But if a bull headed associate from NiCor gas will not admit that their company has made a mistake I either swallow my pride and take it in the rear or freeze my rear off!

Utility companies know their customers have no choice. This woman was probably sitting there filing her fingernails while I was talking to her on the phone, because in the end, she knew she would win. I could not threaten to switch to another company or refuse to pay the bill.

There must be competition in all aspects of business in order to keep pricing down and customer service friendly. Companies who monopolize one industry, whether it be in a certain area or nationwide, have no incentive to keep their customers happy. I for one find that leaving an american with no other option, for something that is an absolute necessity in order to survive, is unconstitutional.